Featured Chapter: Digital Storytelling and Cognitive Justice in Academic Information Services in South Africa – A Story Waiting to be Discovered

By Brenda van Wyk

Storytelling in the African context has a rich history. I rediscovered the joys of storytelling whilst doing research on metaliteracy. I started my career, many moons ago, as a children’s librarian, where storytelling played a huge role. Life’s winding roads came full circle for me when I continued researching literacies and literacy frameworks. This was when I was introduced to the invaluable research on metaliteracy, and its subset of digital storytelling. It did not take much to rekindle my passion, this time in digital format. In this chapter, I report on a study looking at information support services to further the development of self-determined students through a narrative platform capable of crossing many cognitive and metacognitive boundaries and hurdles. The essence of digital storytelling is captured in this quote from my chapter:

“Digital Storytelling is not merely making use of one-directional predesigned videos for online tutorials. It is deeply ethnographical, autoethnographic and participatory… The educational value and strengths of Digital Storytelling manifest in developing cognitive fluency. Cognitive abilities such as critical thinking, reflection, creative problem-solving, and reasoning in an academic learning environment allow for new knowledge creation through immersive experiences for the recipient. Designed correctly, it has the potential to motivate, create interest and increase user engagement for deeper learning. It is a tool that potentially could address the literacy challenges of the South African undergraduate student” (2024, p.56).

Although there is still much work ahead to revive the various affordances of storytelling in South African cases, the study shares the potential value digital storytelling could have in academic information support. In my own teaching experience, I found that students engage easily and remember better when case studies and real-life examples of their theoretical content are shared as digital stories. And this is even more amplified when they are collaboratively creating digital stories.

van Wyk, Brenda (2024). Digital Storytelling and Cognitive Justice in Academic Information Services in South Africa – A Story Waiting to be Discovered. In Aird and Mackey (Eds.), Teaching Digital Storytelling: Inspiring Voices through Online Narratives. (pp. 37-63). Rowman & Littlefield.